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Quality Management Systems are an essential part of any successful business, and Germantown Tool and Manufacturing is proud of our certification to the internationally recognized standard for Quality Systems - ISO 9001:2008.
Certification to ISO 9001:2008 demonstrates our commitment to enhance customer satisfaction through the effective application of documented procedures, including processes for continual improvement and the assurance of conformity to our cutomer's requirements.
QUALITY POLICY
At Germantown Tool and Manufacturing our goal is to provide exceptional products and services that exceed our customer needs and expectations by a commitment to quality at all levels of the organization.
We will:
• Create a culture of continuous process improvement
and defect prevention
• Education and train our employees to help improve
the systems that affect their work
• Provide a safe work environment that promotes
preventative practices
• Develop relationships with our suppliers that
emphasize continuous improvement in product
quality, service and support
"QUALITY PEOPLE PROVIDING QUALITY SERVICE"
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